7win63 Privacy Policy

7win63 is an online casino and sports betting platform operating under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). We provide over 1,200 gaming products to Filipino players, including slot games, live dealer casino tables, sports betting, e-sabong, bingo, and limbo — all accessible through 7win63.net.

For the purposes of data privacy law, 7win63 acts as the Personal Information Controller (PIC) — meaning we determine the purposes and means by which your personal data is processed on this platform. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by strict data processing agreements that comply with RA 10173.

7win63 collects different categories of personal data depending on how you interact with our platform. The table below provides a clear breakdown of the data categories, specific data types, and the primary reason each category is collected:

7win63 collects personal data through the following channels and mechanisms:

• Account Registration: When you create a 7win63 account, you voluntarily provide identity and contact information. This is the primary point of data collection for most players.
• KYC Verification Submissions: When you submit identity documents (such as a scanned passport, UMID, or driver's license) to complete account verification, this data is collected and securely stored.
• Deposit and Withdrawal Transactions: Financial data is collected each time you transact through the 7win63 cashier, including via GCash, Maya, BPI, BDO, Metrobank, or card payment channels.
• Platform Usage: As you navigate and play on 7win63, our systems automatically record technical data including your IP address, device fingerprint, session activity, and gaming behavior for security and responsible gaming purposes.
• Customer Support Interactions: When you contact our support team via live chat or email, any information you share in those communications is collected and logged.
• Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect technical and behavioral data. See Section 7 for full details on our cookie practices.
• Third-Party Sources: In limited circumstances, 7win63 may receive data about you from third-party sources such as payment processors, identity verification providers, or fraud prevention databases, where this is necessary to fulfil our legal or regulatory obligations.

7win63 processes your personal data for the following specific and legitimate purposes:

• Account Management: To create, maintain, and administer your 7win63 player account, including processing login sessions and managing account settings.
• Identity Verification (KYC): To verify your identity, age (21+), and eligibility to use the 7win63 platform in compliance with PAGCOR licensing requirements and RA 10173.
• Payment Processing: To process deposits and withdrawals via your chosen payment method, verify payment instrument ownership, and maintain accurate financial records.
• Anti-Money Laundering (AML) Compliance: To monitor transactions, detect suspicious patterns, and fulfil mandatory reporting obligations under Philippine AML law and PAGCOR regulations.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, and other prohibited conduct on the 7win63 platform.
• Responsible Gaming: To monitor gaming behavior for signs of problematic gambling, administer player-requested limits and self-exclusion, and comply with PAGCOR responsible gaming requirements.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance via live chat, email, or other support channels.
• Promotions and Marketing: To send you relevant bonuses, promotional offers, and platform news — but only where you have consented to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the overall quality, performance, and user experience of the 7win63 platform.
• Legal and Regulatory Compliance: To comply with PAGCOR directives, NPC obligations, court orders, and any other applicable Philippine legal requirements.

Under the Data Privacy Act of 2012, 7win63 must have a lawful basis for each category of personal data processing. The legal bases we rely on are as follows:

• Contractual Necessity: Processing that is necessary to fulfil our contractual obligations to you as a registered 7win63 player — including account management, payment processing, and customer support — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML law, tax law, court orders, and NPC requirements is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of 7win63's legitimate interests, provided those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and the use of non-essential cookies is carried out solely on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7win63 shares personal data with third parties only where strictly necessary and only under the conditions described below. All third-party recipients are bound by contractual data processing agreements that require them to handle your data in accordance with RA 10173 and this Privacy Policy.

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers receive the minimum financial data necessary to process your transactions. These providers operate under their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC providers may receive your identity documents and personal details to carry out automated identity and age verification checks on behalf of 7win63.
• Game Software Providers: Game providers whose titles are hosted on the 7win63 platform may receive anonymized or pseudonymized session data necessary to operate their games. Where identifiable data must be shared, this is done under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies may receive data where legally required. 7win63 does not have discretion to withhold data from competent authorities acting under lawful authority.
• IT and Cloud Service Providers: Providers of cloud hosting, data storage, cybersecurity, and platform infrastructure services may process personal data on 7win63's behalf as Personal Information Processors.
• Professional Advisors: Our legal, audit, and compliance advisors may access personal data in connection with their professional services, subject to strict confidentiality obligations.

The 7win63 website uses cookies and similar tracking technologies to deliver a functional, secure, and personalized experience. A cookie is a small text file placed on your device when you visit our site. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the 7win63 website to function. They enable core features such as session management, secure login, and navigation. These cookies cannot be disabled, as the platform cannot function without them.
• Functional Cookies: These cookies remember your preferences — such as language settings, game lobby view, and notification preferences — to improve your experience on return visits.
• Analytics Cookies: With your consent, we use analytics cookies to understand how players interact with the 7win63 platform, which pages are most visited, and where technical issues arise. This data is aggregated and used solely to improve the platform.
• Security Cookies: These cookies assist in detecting and preventing fraud and unauthorized access to your 7win63 account by maintaining device recognition records tied to authenticated sessions.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may impact your ability to use certain features of the 7win63 platform. Analytics and functional cookies may be declined without affecting core functionality.

7win63 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Active Account Data: Personal data associated with an active 7win63 account is retained for the full duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial Transaction Records: Deposit, withdrawal, and transaction records are retained for a minimum of five (5) years following the date of each transaction, in compliance with PAGCOR and AMLC regulations.
• KYC Documents: Identity verification documents (government IDs, proof of address) are retained for a minimum of five (5) years following account closure or the last transaction date, whichever is later.
• Customer Support Records: Live chat transcripts and email correspondence are retained for a minimum of two (2) years following the date of each interaction.
• Marketing Data: Where you have consented to marketing communications, your preferences and contact details are retained until you withdraw your consent or request deletion, at which point they are removed from our active marketing databases within 30 days.

7win63 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the 7win63 platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including financial information and identity documents, is stored using encryption at rest. Database access is restricted to authorized personnel only.
• Multi-Factor Authentication (MFA): Internal system access by 7win63 staff requires multi-factor authentication. We also offer MFA to players for account login.
• Access Controls: Personal data is accessible only to 7win63 staff and processors who have a legitimate need to access it for the purposes stated in this Policy. Access is logged and regularly audited.
• Regular Security Audits: 7win63 conducts periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 7win63 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC breach notification requirements.

While 7win63 implements robust security measures, no online platform can guarantee absolute security. We encourage all players to use strong, unique passwords for their 7win63 accounts and to enable multi-factor authentication where available.

Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to your personal data held by 7win63:

• Right to be Informed: You have the right to be informed about how your personal data is collected, processed, and used. This Privacy Policy fulfils that right.
• Right to Access: You may request a copy of the personal data 7win63 holds about you at any time. We will respond to verified access requests within thirty (30) days.
• Right to Correction: If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You may also update basic account information directly through your 7win63 account dashboard.
• Right to Erasure: Subject to our legal and regulatory retention obligations, you may request the deletion of your personal data. Please note that data subject to PAGCOR or AMLC retention requirements cannot be deleted before the applicable retention period expires.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though such objections are subject to balancing against 7win63's legal obligations.
• Right to Data Portability: Where technically feasible and where processing is based on consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to File a Complaint: If you believe 7win63 has handled your personal data in violation of RA 10173, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We may require you to verify your identity before processing your request to protect against unauthorized data access.

The 7win63 platform is strictly for adults. In accordance with PAGCOR regulations, all players must be at least 21 years of age to register and use the 7win63 platform. 7win63 does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor under your care has created a 7win63 account without authorization, please contact us immediately at [email protected] or via live chat so we can take prompt action.

Certain third-party service providers engaged by 7win63 — including cloud infrastructure providers, game software suppliers, and KYC technology partners — may process personal data in countries outside the Philippines. When such cross-border transfers occur, 7win63 ensures that:

• The receiving country or organization provides an adequate level of data protection that is at least equivalent to the standards required under RA 10173.
• Appropriate contractual safeguards are in place between 7win63 and the overseas data processor, including standard contractual clauses approved by the NPC where applicable.
• Cross-border transfers are limited to the minimum data necessary for the specific processing purpose and do not include sensitive personal information unless strictly required and adequately protected.

7win63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made to this Policy, we will notify registered players via email to the address on file and will display a prominent notice on the 7win63 platform for a reasonable period prior to the changes taking effect.

The "Last Updated" date displayed at the top of this Policy reflects the most recent revision date. The current version of this Privacy Policy is always accessible at 7win63.net/privacy-policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Your continued use of the 7win63 platform following the publication of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any update to this Policy, please contact our Data Protection Officer and, if necessary, request account closure in accordance with our Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7win63 handles your personal data, you may reach our Data Protection Officer through the following channels:

• DPO Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 inside the 7win63 platform — fastest response channel for Filipino players.
• Response Time: Data privacy requests are acknowledged within 3 business days and resolved within 30 calendar days of receipt.

If you are not satisfied with 7win63's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC accepts complaints from data subjects whose rights under RA 10173 have not been adequately addressed by a Personal Information Controller.